The bold contrasts and geometric shapes of this logo express the spirit of Quality Function Deployment. They also give a sense of a bright future with expanding opportunities. - Seiko Semones, designer.
 

QFD and Voice of Customer Analysis
 for Design For Six Sigma and APQP
 

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Glenn Mazur's Credentials: Degrees, Awards,
Certificates, and Diplomas earned by Glenn Mazur
| additional non-certificate courses |

2000. QFD Red Belt® certification.

Certificate of Mastery. In recognition and acknowledgement that Glenn H. Mazur has achieved the highest level of mastery of Quality Function Deployment and is duly authorized to teach and grant certification to others. Signed: Yoji Akao, Ph.D. (founder of the QFD methodology) June 8, 2000.

1987. QFD Facilitator Update Course.

GOAL/QPC Certificate of Accomplishment. This Certificate is awarded to Glenn Mazur in recognition of completion of Q.F.D. Facilitator Update on March 26-27, 1987. Signed Yoji Akao.

1993. QFD Kickstart.

GOAL/QPC presentes this Certificate of Achievement to Glenn Mazur in recognition for successfully completing QFD Kickstart held December 14, 1993. Signed: Rick Norman.

1994. QFD Master Class.

QFD Institute: In Recognition of Your Competion of Comprehensive Quality Function Deployment Master Class, Presented by Dr. Yoji Akao, September 20-23, 1994. This Certificate is Presented to Glenn Mazur. Signed: Dr. Yoji Akao, Master Instructor, Satoshi "Cha" Nakui, Senior Instructor, Glenn Mazur, Executive Director and Instructor, Dr. John Terninko, Instructor, Richard Zultner, Instructor.

1995. QFD Master Class.

QFD Institute: In Recognition of Your Competion of the Second North American Quality Function Deployment Master Class, Presented by Prof. Tadashi Ohfuji, September 24-27, 1995. This Certificate is Presented to Glenn Mazur. Signed:Prof. Tadashi Ohfuji, Master Instructor, Glenn Mazur, Executive Director and Instructor, Dr. John Terninko, Instructor, Richard Zultner, Instructor.

1998. Akao Prize.

QFD Institute Akao Prize, Focusing Product & Process for Customer Satisfaction, Yoji Akao. Awarded to Glenn H. Mazur for outstanding constribution to the advancement of QFD. 1998.

1998. QFD Advanced Class.

Quality Function Deployment Advanced Class Presented by Dr. Yoji Akao. In Recognition of Your Completion of the QFD Advanced Class, 17-19 June 1998. This certificate is presented to: Glenn Mazur. Signed: Dr. Yoji Akao, Professor and Glenn Mazur, Executive Director, QFD Institute.

1999. QFD Advanced Class.

To Glenn H. Mazur, June 16-18, 1999. Our heartfelt appreciation for your dedication and contribution to the Advanced QFD course. Signed: Glenn H. Mazur, Executive Director, QFD Institute.

1992. Dr. Deming's Seminar.

Ford: In Recognition of Your Participation in: Dr. Deming's Seminar: "Quality, Productivity, and Competitive Position," October 13-16, 1992, This Certificate is Presented to Glenn Mazur. Signed: Dr. W. Edwards Deming and Dr. Edward M. Baker.

1996. AHP.

This certifies that Glenn Mazur has successfully completed the Decision Making for Leaders using the Analytic Hierarchy Process and Expert Choice Software Seminar held on November 12-14, 1996. Signed: Thomas L. Saaty, President and Rozann Whitaker, General Manager.

AHP/Expert Choice, 2003

This certifies that Mr. Glenn Mazur has successfully completed the Decision Making for Leaders Training Class sponsored by Expert Choice held on June 24-26, 2003. Signed: Jim Devlin, VP Professional Services.

1991. Value Engineering.

University of Wisconsin-Madison College of Engineering, The Department of Engineering Professional Development proudly presents this award for educational achievement to Glenn Mazur for participation in Applying Value Engineering Team Procedures to Achieve High Value Products and Designs. June 25-26, 1991. Signed: Tomas J. Snodgrass.

Senior Member ASQ, 2002

Mr. Glenn H. Mazur has met all professional and technical requirements necessary to attain the grade of Senior Member American Society for Quality. The American Society for Quality advances individual, organizational, and community excellence worldwide through quality improvement, learning, and knowledge exchange. Signed: Elizabeth M Kern, President. June 7, 2002.

Mind Mapping, 2002

Eastern Michigan University Center for Organizational Risk Reduction. This certificate is awarded to Glenn Mazur in recognition of successful completion of Business Learning. Agpril 9, 2002. Signed Pamela Hill, Director, Centers for Corporate Training.

1980. Warehouse Operations.

Automotive Warehouse Distributors Association, for the pursuit of excellence. Executive Education Program Certificate of Achievement Awarded to Glenn Mazur In Recognition of the Successful Comletion of the Specialized Course of Study in Warehouse Operations. Signed: Louis A. Zauiel, Director of Education and M. Thompson, President. July 10, 1980.

JCAHO 6th Annual Forum on Health Care Quality, 1993

Joint Commission on Accreditation of Healthcare Organizations, Certificate of Attendance Awarded to Glenn Mazur In Recognition of Participation in the Sixth Annual National Forum on Health Care Quality, Chicago, Illinois, October 14-16, 1993. Signed: Deal Chandler Brooks, Vice President for Education.

Hiring & Firing.

Certificate of Completion in Hiring and Firing. Glenn Howard Mazur. This is to certify that the person named above has satisfactorily completed the course in Hiring & Firing and has been awarded .6 CEU credits. Signed: Sally Sabastino, Seminar Coordinator. KEYE Productivity Center, Inc. Kansas City, MO 64141.

1984. MBA, University of Michigan.

The University of Michigan to all who may read these letters, Greetings: Hereby it is certified that upon recommendation fo the Graduate School of Business Administration, The Regents of the University of Michigan have conferred upon Glenn Howard Mazur in recognition of the satisfactory fulfillment of the prescribed requirements the degree of Master of Business Administration with all the rights, privileges, and honors thererto pertaining here and elsewhere. December 21, 1984. Signed: Harold Shapiro, President and R. L. Kennedy, Secretary.

BA with Distinction, University of Michigan in Japanese Language and Literature, 1974

The University of Michigan to all who may read these letters, Greetings: Hereby it is certified that upon recommendation fo the College of Literature, Science, and the Arts, The Regents of the University of Michigan have conferred upon Glenn Howard Mazur in recognition of the satisfactory fulfillment of the prescribed requirements the degree of Bachelor of Arts with all the rights, priveleges, and honors thereto pertaining here and elsewhere. WITH DISTINCTION. Dated at Ann Arbor, MIchigan August 27, 1974. Signed: R.W. Fleming, President and R. J. Kennedy, Secretary.

 

Non-certificate Courses (course information)

Hoshin Kanri, Policy Management

  • Policy Management One-Day Seminar by Akashi Fukuhara at ASI. 1989

Kaizen

  • Basics of Kaizen, July 30-August 3, 1990

Kansei Engineering

  • Kansei Engineering and New Product Development by Dr. Mitsuo Nagamachi, June 12, 1999

Quality Function Deployment (QFD)

  • QFD Lecture by Dr. Yoji Akao at GOAL/QPC. March 25, 1988
  • GOAL/QPC QFD Facilitators. August 1, 1988
  • QFD by Prof. Tadashi Ohfuji at Kaizen Institute of America, November 7-9, 1990
  • Software Quality Deployment 5-Day Basic Seminar by Richard Zultner, Ann Arbor, MI. 1991
  • QFD Overview for Instructors. GOAL/QPC. June 30-July 1, 1992

Statistics

  • The Two-Day Statistician by Dr. Jack ReVelle, Flint, MI. 1991

Theory of Constraints

  • TOC Seminar by E. Goldratt, Indianapolis, IN October, 1989
  • Goldratt Satellite Program, 1999
  • Necessary But Not Suffiecient US Conference by E. Goldratt, Indianapolis IN November 8-9, 2000
  • TOC for Education: Out of the Box Thinking, Troy, MI. June 25-28, 2001
  • Necessary & Sufficient CD-Rom Course, 2002

Total Quality Management

  • ASQC Business Improvement Symposium by Bob King. March 21-23, 1988
  • Total Quality Management by Dr. Jack Moran, GOAL/QPC. September 23, 1991
  • TQM Implementation/Top Management by Bob King, GOAL/QPC. March 2-3, 1993
  • Total Quality Management by Michael Brassard, GOAL/QPC. July 12-14, 1993
  • TQM Dialogues by Satoshi Nakui, Honolulu, HI. August 1-5, 1994

TRIZ, Creativity, and Innovation

  • The Seven Creativity Tool Boxes by Janice Marconi and Dr. Helmut Schlicksupp, May 21, 1995
  • Inventive Principles and QFD: Revolutionalry, Rapid and Integrated Approach to Marketplace Capture by Dr. Ellen Domb and Dr. Jim Kowalick, Novi, MI June 11-13, 1995
  • Integration of QFD, TRIZ, & Robust Design Overview by Dave Verduyn and Alan Wu, ASI. November 1-3, 1995
  • Ideation Methodology 1-Day Course by Boris Zlotin and Alla Zusman, Ideation. November 15, 1995
  • Applications of TRIZ to Problems in Software Development by Dr. Ellen Domb and Waltern Lamia, April 24-26, 1996
  • 2-Day Ideation and Innovation Workbench System software training, May 1996
  • Applying TRIZ to Future Air Bag Systems. TRIZ Institute, Ann Arbor, MI. September 22-23, 1997
  • Creating Successful Innovations: General Theory of Innovation (GTI) and its Applications by Greg Yezersky, 2006


Japan Business Consultants, Ltd. 1140 Morehead Court Ann Arbor, Michigan 48103-6181 USA
Tel: +1 (734) 995-0847 Fax: +1 (206) 203-0733 Email: glenn@mazur.net
© 11/02/04 Glenn Mazur. All rights reserved. QFD White Belt®, QFD Gold Belt®, QFD Green Belt®, QFD Black Belt®, QFD Master Black Belt®, QFD Grandmaster Black Belt®, and QFD Red Belt® are registered trademarks of the QFD Institute. Logo: The bold contrasts and geometric shapes of this logo express the spirit of QFD. They also give a sense of a bright future with expanding opportunities. - Seiko Semones, designer.