The bold contrasts and geometric shapes of this logo express the spirit of Quality Function Deployment. They also give a sense of a bright future with expanding opportunities. - Seiko Semones, designer.
 

QFD and Voice of Customer Analysis
for Design For Six Sigma and APQP

 

Home

Methods        
QFD
Voice of Customer
Six Sigma
TQM
Hoshin
Kansei
AHP
TRIZ
New Lanchester Strategy

Training            In-house Training
Public Courses
QFD Consulting
Choosing your Trainer/Consultant

Support          
Technical Support
Software
Case Studies

About Mazur  
Credentials
Awards
Resume/C.V.
Clients
Publications
Testimonials

Photos

Other Links    
QFD Institute
QFD Symposium
International Council on QF
D
Akao Prize®


Some links may require subscription to Mazur's
TQM On-line course.

Client List (by industry sector)

This list includes direct clients and sponsoring consulting and educational institutions.
It does not include the hundreds of companies that send students to Mazur's public QFD courses.

Aerospace and Defense
Applied Research Associates (Tyndall AFB, FL)
Aeroquip Corp. (Jackson, MI)
BAE Systems (York, PA)
Boeing Co. (Everett, WA)
Canadien Airlines (Toronto ON, Vancouver BC)
Defense Contract Management Agency (Alexandria, VA)
Lockheed Martin (Orlando, FL, Dallas, TX)
Hamilton Standard Space & Sea Division (Hartford, CT)
Martin Marrieta (Lakeland, FL)
National Academies Board on Science, Technology and Economic Policy: Innovation Models for Aerospace Technologies (Washington, DC)
NASA Lewiston Research Center (Cleveland, OH)
NASA Marshall Space Flight Center (Huntsville, AL)
MD Robotics (formerly Spar Aerospace), (Toronto, ON)
INFINIA Corporation (formerly Stirling Technologies), (Kennewick, WA)
USAF (Boston, MA)
US Naval Warfare Center Aircraft Division (Patuxent River, MD)
Veda Inc. (Dayton, OH)
Wright Patterson AFB (Dayton, OH)

Automotive, Trucking, Off-road Vehicles
ALPS Automotive (Auburn Hills, MI)
American Axel and Manufacturing, Inc. (Detroit, MI)
Bobcat (West Fargo, Bismarck ND; Brussels, Belgium)
Bosch Automotive Motors Systems (Belleville, MI) 
Caterpillar (Peoria, IL)
COBASYS (Auburn Hills, MI)
Consolidated Metco Inc. (Portland, OR)
Dana Commercial Vehicle Axle Division (Kalamazoo, MI)
Dürr Industries (Plymouth, MI)
Eaton Corp. GT Products (Ann Arbor, MI)
Eicher Tractors (Delhi, India)
Eicher Trucks (Indore, India)
First Technology Safety Systems (Plymouth, MI)
Grace Emission Control Products (Hiram, OH)
Hart & Cooley (Holland, MI)
Hayes Brake (Mequon, WI)
Hitachi Metals (Detroit, MI)
John Deere (Horicon, WI, Urbandale, IA)
Masland (Harrisburg, PA)
Milliken (Spartanburg, NC, Brussels, Belguim)
Rockwell International (Troy, MI)
Royal Enfield Motorcycles (Chennai, India)
St. Lawrence Inc. (Romulus, MI)
Tenneco Automotive Walker Muffler (Jackson, MI)
University of Michigan Management Briefing Seminars:
    Office for the Study of Automotive Transportation, 1993
USCAR (Southfield, MI)
Vail Corp. (Navarre, OH)
Webasto Sunroofs (Detroit, MI)
Yazaki Corporation (Atlanta, GA, Canton, MI, Monterrey Mexico, Stuttgart Germany)

Chemical, Rubber & Plastics
3M Optical Systems (St. Paul, MN)
DuPont Textile and Interiors (Wilmington, DE)
ExxonMobil Chemical Europe, Films Division (Luxembourg)
Exxon Research and Engineering (Newark, NJ)
GAF (Newark, NJ)
GCC Cement (Chihuahua, Mexico)
Mobil Chemical (Macedon, NY)
Johnson Rubber (Middlefield, OH)
Lubirzol (Wickliffe, OH)
Rubbermaid (Wooster, OH)

Computers, Software, Information Systems
Advanced Data Research (Bloomfield Hills, MI)
Apple Computers (Cupertino, CA)
Bell Laboratories (Middletown NJ)
Comlinear (Fort Collins, CO)
Dell Computers (Round Rock, TX)
Exide Electronics (Raleigh, NC)
Hewlett-Packard (Greely, CO)
IBM (White Plains, NY)
Imation (Oakdale, MN)
Information Spectrum (California, MD)
Microsoft (Munich, Germany)
NXP Semiconductors (Gratkorn, Austria)
Seagate (CA, CO, MN)
Sixth Annual IEEE Computer-Based Medical Systems Symposium
StorageTek (Louisville, CO)
Symantec (San Diego, CA) 

Consulting and Educational Institutions
American Society for Quality (Portland, OR, San Diego CA)
Booz, Allen, Hamilton (Herndon, VA)
Carnegie/Bosch Institute (Pittsburgh, PA)
Deming Forum (United Kingdom)
Dokuz Eylül University (Izmir, Turkey)
ECS Consulting Services (Mumbai, India)
EXO Excelência Organizacional (Campinas, Brazil)
Focus Hope (Detroit, MI)
GOAL/QPC (Methuen, MA)
I.D.E.A. (Istanbul, Turkey)
IMC Internacional (São Paulo, Brazil)
ITESM (Monterrey Mexico)
Keisen Consultores (Mexico City, Mexico)
Kaizen Institute of America (Austin, TX)
Linköping University (Linköping, Sweden)
Mcquarrie University School of Business Management (Sydney, Australia)
North Carolina Quality Conference (Raleigh, NC)
Omnex Engineering (Ann Arbor, MI)
PA Consulting Group (Princeton, NJ)
Progressive Audio Conferences (Malvern, PA)
Q-Net (The Greater Pittsburgh Quest for Quality Network)
Queensland Manufacturing Institute Ltd (Brisbane, Australia)
Sociedad Nacional de Industrias (Lima, Peru)
Symposium on Quality Function Deployment (Novi, MI, 1990-2004)
Teknik Centrum (Norrköping, Sweden)
University of Hartford Graduate Center (Hartford, CT)
University of Dayton (Dayton, OH)
University of Michigan College of Engineering (Ann Arbor, MI)
University of Monterrey (Monterrey, Mexico)
University of Texas - Dallas (Dallas, TX) 

Consumer and Food Related Products
Arcelik (Istanbul, Turkey)
Bacardi (Jacksonville, FL)
BIC USA, Inc. (Milford, CT)
Borden, Inc. (Syracuse, NY and Columbus, OH)
Cerebos Foods (Sydney, Australia)
Clorox (Pleasanton, CA)
DuPont Protein (St. Louis, MO)
Groupe Salomon (Japan)
InnerSpace Corporation (Grand Rapids, MI)
ITC LifeStyle (New Delhi, India)
Kellogg (Battle Creek, MI)
Kodak (Rochester, NY)
MAAX (Montréal, QB Canada)
Merillat (Adrian, MI)
Nabisco (E. Hanover, NJ)
Overhead Doors, Inc. (Lewisville, TX)
PepsiCo (White Plains, NY)
Polaroid Corporation of Japan (Tokyo, Japan)
Premark International (Chicago, IL)
Prince Castle Inc. (Chicago, IL)
Quaker Oats (Chicago, IL)
SC Johnson (Racine, WI)
Singha Beer (Bangkok, Thailand)
Vollrath Inc. (Sheboygan, WI)
Warner-Lambert (Morristown, NJ)
West Bend Co. (West Bend, WI)

Financial Services
Citicorp (Chicago, IL; New York, NY)
Credit Suisse (Zurich, Switzerland)
Credit Union National Association (Madison, WI)
National City Bank (Cleveland, OH)
NatWest Bank (London, UK) 

Healthcare and Medical Devices
3M Pharmaceuticals (St. Paul, MN)
Abbott Laboratories Diagnostics Div. (Abbott Park, IL)
Ansell Healthcare (Red Bank, NJ)
Baptist Medical Centers (Birmingham, AL)
Blue Cross Blue Shield of Florida (Jacksonville, FL)
Coloplast (Humlebæk, Denmark)
Gaymar Industries, Inc. (Orchard Park, NY)
Invacare (Elyria, OH)
JCAHO Annual Forum on Health Care Quality (Chicago, IL)
Kaiser Permanente (Oakland, CA)
Lily (Indianapolis, IN)
Paramed Health Services (Toronto, ON)
Respironics (Murraysville, PA)
Sixth Annual IEEE Computer-Based Medical Systems Symposium (1993)
Sulzer Carbomedics (Austin, TX)
University of Michigan Medical Centers (Ann Arbor, MI)

Industrial Products
Aeroquip Corp. (Maumee, OH)
American Saw (Springfield, MA)
Emerson Power Transmission (Aurora, IL)
Fusion UV Systems (Gaithersburg, MD, Chicago, IL, UK)
Husky (Toronto, Canada)
INFICON (East Syracuse, NY)
Johnson Controls (Milwaukee, WI)
Kennametal (Latrobe, PA)
Lennox International (Richardson, TX)
Magnetek Electromotive Systems (Menomonee Falls, WI; Valdarno Italy)
Mendocino Forest Products (Calpella, CA)
Milwaukee Electric Tool (Brookfield, WI)
Noise Cancellation Technologies, Inc. (Baltimore, MD)
R.R. Donnelley (Downers Grove, IL)
Sandvik (Sandviken, Sweden)
Schlage Lock (Colorado Springs, CO)
Senco Products (Nagoya, Japan)
Titeflex (Springfield, MA) 

Service Industry - General
Canadian Airlines International (Vancouver, BC)
Contract Interiors (Detroit, MI)
Host Marriott (Washington, DC, Phoenix, AZ)
Manpower Inc. (Lansing, MI)
Marriott Ownership Resorts, Inc. (Lakeland, FL)
Royal Mail (New York City, NY)
Welbro Constructors (Orlando, FL)
West Side Automotive Warehouse (Detroit, MI)

Telecommunications
AGT Ltd. (Calgary, Alberta, Canada)
AT&T (Newark, NJ)
Ericsson (RTP, NC)
Mobistar (Brussels, Belguim)
Motorola (Schaumburg, IL)
National Communications Forum (Chicago, 1992)
Nokia (UK, Japan)
NCR (Dayton, OH)
SaskTel (Regina, SK Canada)
Sprint PCS (Overland Park. KS)
Tait Industries (Christchurch, New Zealand)
Tellabs (Chicago, IL)
TELUS (Edmonton, Alberta, Canada)

 


Japan Business Consultants, Ltd. 1140 Morehead Court Ann Arbor, Michigan 48103-6181 USA
Tel: +1 (734) 995-0847
Fax: +1 (206) 203-0733 Email: glenn@mazur.net
©
11/02/04 Glenn Mazur. All rights reserved.
QFD White Belt®, QFD Gold Belt®, QFD Green Belt®, QFD Black Belt®, QFD Master Black Belt®, QFD Grandmaster Black Belt®, and QFD Red Belt® are registered trademarks of the QFD Institute. Logo: The bold contrasts and geometric shapes of this logo express the spirit of QFD. They also give a sense of a bright future with expanding opportunities. - Seiko Semones, designer.