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Consulting and Training by Glenn Mazur |
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Glenn Mazur has been certified by
Dr. Yoji Akao at the highest level of QFD Mastery,
the QFD Red Belt® and is authorized to teach these courses. For
in-house programs, contact Glenn Mazur at
glenn@mazur.net. For scheduled public courses, please visit
www.qfdi.org/events/events.htm. Student
testimonials. |
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QFD
Belt Certification. Glenn Mazur follows the guidelines set by the QFD
Institute for both provisional and full certifications. See the
QFDI
website for details on how to achieve full status certification, or
email us.
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Course Name |
Description |
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QFD White Belt® |
1-day introductory lecture on QFD principles and
case studies. View samples of the
over 100 page training manual.
In-house and public. |
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QFD Custom Tailoring |
2-day custom tailoring of QFD into your product
development process. Required for in-house QFD Black Belt®
training. In-house. |
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Technical Support |
Email and on-site support
is available to former
and current clients, as well as to non-clients who wish a review and advice
with their QFD projects. |
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QFD Gold Belt® |
1-day review of your tailored QFD process with
top management to discuss deliverables and required support. In-house. |
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QFD Green Belt® |
2-day team member
workshop on QFD principles, tools, and application to your products.
Includes software and Blitz QFD®. In-house
course uses your custom tailored tools and sequence; public course uses
generic models. |
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QFD Black Belt® |
4-6 day facilitator workshop to apply your
custom tailored QFD process to a live project. Taught in short just-in-time
modules as project progresses. Prerequisites: Technical Review and QFD Green
Belt®; QFD Gold Belt® recommended. Train QFD Green
Belts®. In-house and public (generic course taught at annual
QFD Symposium). |
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QFD Master Black Belt® |
10-day QFD Specialist course on how to custom
tailor the QFD process for multiple industries, how to train QFD Gold Belt®
and QFD Black Belt®. Prerequisite: QFD Black Belt® and
permission of instructor. |
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QFD Grandmaster
Black Belt® |
30-day QFD Expert course. Prerequisite: QFD
Master Black Belt®. |
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Voice of
Customer for Six Sigma and Design for Six Sigma |
3-day course in
deriving and understanding the voice of the customer, especially unspoken
requirements, based on verbatims (surveys), observations (gemba analysis),
and customer documentation (RFQ, Specifications). For 6s
and DFSS practitioners. |
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Associated
Methods and Tools
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AHP |
1-day course in prioritization and decision
making using the Analytic Hierarchy Process. Includes software. In-house. |
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Kansei
Engineering |
2-day course to explore aesthetic, image, and
human factor needs of customers. In-house. |
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New
Lanchester Strategy |
2-day course to determine sales and product
development strategies. In-house. |
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Hoshin |
2-day Policy Management and strategy course to
develop business and new product development strategies. In-house. |
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TRIZ |
1-day course in classical TRIZ for innovative
solutions to product and process problems. In-house. |
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TQM |
Principles, methods, and tools of Total Quality
Management. Includes the above topics. Web-based course as taught at the
University of Michigan, and In-house. |
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How do Mazur's QFD Belt programs differ from other
QFD training?
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