The Memory Jogger II
	The Memory Jogger II, published by GOAL/QPC. Written by Michael BRASSARD and Diane RITTER. ISBN 1-879364-44-1. Used by 90 of the Fortune 100 companies, this pocket guide gives you the tools and techniques to solve problems and reach goals.
Comprehensive QFD: Mazur's acclaimed advanced QFD training manuals	Professional subscribers to the TQM site are entitled to receive one electronic version of the Comprehensive QFD books with their subscription. Please follow these steps. Become a professional subscriber to the TQM site, click here to subscribe. Student and faculty subscribers must upgrade to professional subscription. Email glenn@mazur.net to make your book version selection and you will receive the password to open the Acrobat files below.  Adobe Acrobat Reader 7.0 or higher is required. Additional versions can be purchased for USD25.00. Please email glenn@mazur.net.
Product Version		Download and save file.comprehensive_qfd_product.pdf (9.7MB)
Service Version		Download and save file.comprehensive_qfd_service.pdf (9.0MB) Also en Espanol. Please email glenn@mazur.net for details.
Food Version		Download and save file.comprehensive_qfd_food.pdf (11.4MB)
Small Business		Download and save file.qfd_sme.pdf(3.8MB)

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© 01/27/11 Glenn Mazur. All rights reserved. QFD White Belt^®, QFD Gold Belt^®, QFD Green Belt^®, QFD Black Belt^®, QFD Master Black Belt^®, QFD Grandmaster Black Belt^®, and QFD Red Belt^® are registered trademarks of the QFD Institute. Logo: The bold contrasts and geometric shapes of this logo express the spirit of QFD. They also give a sense of a bright future with expanding opportunities. - Seiko Semones, designer.